At Budget Document Technology we have a dedicated team of service professionals who are committed to keeping your office operating smoothly. We continually re-invest in our support technology and people. As an authorized dealership, our support staff is required to perform continual on- line manufacturer training and to complete mandatory off-site schooling.
We equip our technicians with laptops and provide immediate web access so that they can have access to manuals and on-line support sites while in the field. We have a fully-automated dispatch system and we have implemented a Remote Technician feature of our back-end operating software that allows technicians to complete service call paperwork on-line, dispatch themselves to the next call in their queue, attain machine histories and to determine parts availability.
We offer a concentration in digital connectivity and specialized training.
Fleet Monitoring
Budget Document Technology offers remote monitoring services to clients. With this program, Budget can proactively set supply alerts for your equipment, attain meter reads without a phone call, and receive service information. This monitoring program also allows our clients to access many detailed report options that can provide executive summaries regarding your fleet information, from page volumes to power consumption.
If you would like more information on this program, please CLICK HERE.
Microsoft Certified Systems Engineer on Staff
We also have a Micro
soft Certified Systems Engineer (MCSE) on staff with proven expertise in designing and implementing infrastructure for business solutions based on the Microsoft Windows platform.
CompTIA CDIA+ Architect on Sta
ff
In today’s digital office environment training is more important than ever. Any vendor can sell you a “box”, but not everyone can offer and execute document solutions that meet your document applications. At Budget Document Technology, we are proud to have a CompTIA CDIA+ (Certified Document Imaging Architect) on staff.
This certification is the first global standard of competency and professionalism in the document imaging/management industry. It validates a level of expertise and practices used to plan, design, and specify a document imaging, management system. And, by having our CDIA+ professional involved in the sales process, we can understand any unique elements your organization encounters. We can then develop and implement a comprehensive document plan that enhances the way you communicate and the way you do business.
All of us at Budget Document Technology are proud of the organization we have built. Why not give us a try?
As an independently-owned company, We Understand that we are Here to Serve! Contact us today and experience personalized service.
